Home Fragrance Samples
We understand that it’s really hard to experience our product if you have never purchased from us before as retail outlets are closed. For this reason, we have developed our home fragrance samples.
This is a perfect way to experience the Elsie&Tom product range of Essential Oil Candles and Wax Melts before investing in a full-size candle or tin of wax melts.
Customers have bought just one or two or a full set of fragrance samples to try at home, so the choice is up to you. Each sample comes individually wrapped in a sustainable - eco-friendly envelope.
You can simply open the envelope and embrace the fragrance - love it or hate it! The ones you love we recommend you purchase a full-size candle in either a 1 wick or three wick option or a tin of wax melts and burner.
If you have an oil burner at home you can also use your individual sample as a wax melt so you can truly try out the fragrance in your home.
One wax melt per sample. Please note that some fragrances are only available in samples until we later release them as part of our luxury scented candle range.
Our fragrance samples come beautifully presented in individual eco -friendly sealed envelopes. We do not however offer our gift-wrapping service on our Essential Oil Wax Samples.
Fragrance Grading – Some of our Essential Oil Candles come with some real punch and have been graded 5 to indicate they have a strong scent throw. Others in the range have been given a grade 3 or 1 for more subtle scent throws - these fragrances are designed for those who do like overpowering home fragrance.
Our wax melts are made to the same high standard as our essential oil candles. They are made with quality essential oils and come in all of our fragrance ranges.
Simply use with our ceramic oil burner to lightly fragrance your home with a beautiful fragrance blend that will either relax, energise or instil a sense of calm.
RETURN & REFUND POLICY
Christmas Returns policy: As per our T&Cs, any products purchased directly at elsieandtom.co.uk can be returned if found to be faulty. This does not include for any natural occurring defects suck as mushrooming, cracking, wet spots or frosting which are all-natural characteristics of the natural ingredients found in our products.
Please be advised that we are unable to take returns on products not purchased online at www.elsieandtom.co.uk or from an elsie&tom store. If you purchased a product at one of our authorised stockists please contact them directly.
We will notify by email once your return/s have been received and processed.
Please ensure that the package is wrapped securely and for your protection we recommend that you use a recorded delivery service as we cannot accept liability for goods lost in transit.
If you require a refund, we will refund the price paid by you for the products within fourteen (14) days of receiving your returned, products.
Products purchased as a set can only be returned as a complete set, not as individual items.
If a promotional gift has been included in your order, and a return is made, reducing, your qualifying total for this gift, the full order